TOLL FREE(888) 873-5313
Customer Service (786) 364-3800/ (888) 680-7320 / (786) 298-5040
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About Us:

Welcome to Official Van Lines We appreciate your interest in our moving and storage services. At Official Van Lines customer satisfaction is our “Number One Priority!” and we work hard to accommodate every one of our customers.

Official Van Lines has been in business for 17 successful years and combined moving experience of  35 years. We are proud to say that 70% of our business comes from recommendations and repeat customers. With our fully trained relocation staff on hand to assist you at any time, you, the customer, can be rest assured that you will receive assistance from our caring personnel.

Your personal belongings and house hold goods will be treated with care, and consideration as well. All your furniture will be carefully wrapped in professional quilted moving blankets free of charge. We also offer expert crating and packing for valuables and breakables, such as antiques, pianos, and fine art.

We welcome last minute moves and storage without any extra cost to you. There are also no extra charges for, weekends, holidays,and pianos.

WHAT WE DO TO MOVE YOU? Moving is a time-consuming process which typically needs to adhere to a time-sensitive schedule. You may be unsure of what your moving needs are, or will be, until your actual move date. But with Official Van Lines we will eliminate your fears and concerns.

We begin with a consultation.  We will consult with you via phone, e-mail or in person and help you identify and uncover your priorities. Once we have established your requirements, we assess and advise you of the services available and that are required to facilitate your job. We will discuss everything with you from proper packing and insurance to transporting your pets and vehicles.

An inventory of your items or boxes will be taken. A copy of your inventory will be given to you for review and approval. Upon approval we will proceed with loading your items or boxes.

Keep your copy of the inventory on hand. Once the truck arrives at your new location your inventory copy will now be used as your personal checklist. As each item or box is removed from the truck and carried to your new home, you will cross reference the item to your inventory list and check it off as it is received. Make note of any discrepancies between the actual item being received and your inventory list.

Of course, all efforts will be made to eliminate or minimize damages to your items.Unfortunately, however, it is not an unrealistic possibility. Therefore, any boxes or items that appear damaged, open and/or inspect in the presence of the driver. If your items are not in the condition in which they left the originating location, note the damage on the inventory sheet before you sign it.